About Rebag
Rebag is the seller of luxury bags and accessories, giving customers the option to purchase or sell their used pieces. You can shop thousands of styles from 50+ brands with high quality and authenticity. Rebag was featured in Fast Company, Vogue, WWD, Harper’s Bazaar and the New York Times. The buzz is loud, but is Rebag worth it?
This Rebag purses review will take an in-depth look at the brand and its products, customer ratings, promotions, and more to help you decide if their products are worth the buy.
Overview of Rebag
Rebag was founded in 2014 by CEO Charles Albert Gorra and former CMO Erwan Delacoriz, currently headquartered in NY. The brand’s motto is a simple one: endless access to luxury. The company buys, sells, and exchanges premium, sought after designer handbags and accessories. The Rebag team curates designer collections with new arrivals each week, with over 50 designer brands to choose from.
If you have a bag that you love but you aren’t putting it over your shoulder on a regular basis, Rebag is an excellent answer for turning your bag over in search of another. Rebag makes the purchase of exquisite luxury designer bags simple and accessible.
How Rebag Works
You may be wondering, how does selling on Rebag work? Customers can shop new arrivals, sell styles you’ve outgrown, or exchange a bag. You can use the funds of your Rebag sale toward a new bag, or you can get even more of a deal by choosing to receive a payment in Rebag credit which will earn you 20% more. When you return Rebag designer bags in less than a year, you receive a credit for 70-80% of the original purchase price.
I definitely get the want to cycle through designer bags. Unless you’re committing to a long-term investment worth thousands of dollars, it can be tough deciding on trendy/hot pieces that will last a few seasons, and feeling like eventually you won’t get as much use out of them. This seems like a great way to get your money back and continue switching up your style, but we’re just getting started in this Rebag purses review, so hold on to your opinions before we explore the brand in full.
If you’re looking for the highlights of our review we summed them up here:
Pros
- Significant discounts on luxury bags
- Wide selection of styles and designer brands
- Flexible payment options
- Ability to buy, sell and exchange with perks for Rebag credit
- Honest reviews of bag details on the website
Cons
- Some customer reviews reported negative shopping experiences
Rebag sells a wide variety of bags including shoulder bags, leather bags, canvas bags, clutches, totes, handbags, pouches, wrist wallets, and more. The premium pieces range from timeless classics like signature Louis Vuitton monogrammed purses, to more eclectic and vibrant ones from designers like Dolce and Gabbana.
This Rebag purses review will showcase some of their top sellers in each category:
Rebag Large & Oversized Purses
Our Rebag purses turned up tons of options in the bucket, backpacks, totes, crossbody bags, hobos, messengers, shoulder bags and satchels. These roomy purses are great for having sleepovers at the bf’s house, working at a cafe, and or taking on a weekend trip. Let’s dive into some coveted pieces!
Louis Vuitton Neverfull Monogram Tote
The classic Neverfull Monogram Tote carries the elegance of Louis Vuitton in every element. The bag features a textured mocha brown background with beige monogram letters and handles with a tan fabric interior. The hardware is gold and ties everything together. This is exactly what comes to mind when I think of an investment piece. I would love to have this versatile piece on my arm with a white dress and heels or laid back jeans, boots and a tee.
It makes sense that you’d want to know the specific conditions of the Neverfull Monogram Tote, and we’re all about disclosure in this Rebag purses review. The bag has creases on the exterior and darkening, plus scuffs and watermarks on the leather trims and handles. There’s also scratches and tarnish on the hardware.
All that said, the imperfections are subtle and the bag is catalogued as Very Good Condition. Other models of the Neverfull Monogram Tote are available in Great Condition for $1490 and $1580.
Gucci Vintage Bamboo Suede Mini Backpack
The Vintage Bamboo Suede Mini Backpack by Gucci is classy while fitting with everyday outfits. It features an elegant suede exterior, comfortable leather straps and a fabric interior. I really love the bamboo design on the handle, the front tie, and gold hardware. It keeps the look subtle while having an edge over a plain black backpack. It’s a great piece for a beautifully dressed Rebag woman on the go. Even though it’s referred to as ‘mini’, it still offers a decent amount of storage.
There is wear and discoloration on the exterior of the bag with creasing on the straps. There’s also splitting and cracking on the strap wax edges and scratches on the hardware. It’s still classified as in Very Good Condition. This practical, stylish Vintage Bamboo Suede Mini Backpack costs $535 with an estimated retail value of $1,295. That’s a seriously good price for a Gucci piece.
Louis Vuitton Artsy Monogram Leather Handbag
The Artsy Monogram Leather Handbag, another timeless Louis V. piece, is more artsy than the other monogrammed bag we looked at. This piece has a soft leather exterior, a stitched handle, and brown fabric interior. I really like the yellow gold hardware and the charms, which gives the bag city girl vibes. The stamped-on Louis Vuitton symbol also adds to the glamor in such a simple way.
The Artsy Monogram Leather Handbag bag is in Excellent Condition, meaning it falls just short of being in new condition. When it comes to size and fit it is 16”W * 12.5”H *7.5”D with a 6” handle drop. You won’t want to take this Rebag bag off, and it’s available for $2,505.
Rebag Medium-Sized Purses
Our Rebag purses looked into medium-sized purses in a variety of styles including larger backpacks, bowlers, buckets, shoulder bags, cross body bags, satchels and totes. You don’t always need an excessive amount of storage, and these purses offer a middle ground between storing the essentials and items you want to carry just in case (makeup touchup anyone?). We’ll showcase some of the most sought-after pieces:
Valentino Rockstud Leather Messenger Bag
This gorgeous Rockstud Leather Messenger Bag from Valentino is edgy and flirty with its stud detailing and compelling red tone. It features an all leather exterior and interior with soft gold hardware. This shade pairs really well with outfits in white, navy, beige, camel, and even with bold amethyst or fuschia. Are you imagining outfit ideas? Same. Plus, I love storing my computer in a messenger bag instead of trying to fit it into a regular purse.
The Rockstud Leather Messenger Bag comes with some accessories including a dust bag and a detachable strap in Fair Condition, with minor wear on the exterior and interior, cracking on the open trim and wax edges, as well as scratches on the hardware. It’s available at the Miami store in midtown. At $780 with an estimated retail price of $2,495, this is another piece offering significant savings.
Balenciaga City Giant Studs Leather Bag
The City Giant Studs Leather Bag from Balenciaga has such an interesting aesthetic, and since it’s a dark neutral, it can match with many outfits. The navy blue leather stands out against the silver hardware accents. It includes handles and a practical carrying strap, with a black interior and included mirror so you can check yourself out while wearing it (at least, that’s what I think it’s for). Balenciaga never disappoints, in my opinion.
The City Giant Studs Leather Bag is classified as being in Good Condition. There is some heavy wear and discoloration on the base plus on the opening trim corners and handles. There are also creases on the exterior and minor wear on the interior, along with scratches on the hardware. You can purchase this purse for $850, which is very reasonable for a Balenciaga piece.
Rebag Micro & Small Purses
Our Rebag purses review discovered many micro and small purses including bowler, clutches, buckets, clutches, shoulder bags, crossbody bags, satchels, wallets and waist bags. I find purses of this size so useful while running errands or hit up a bar downtown. Lipstick, phone, wallet, hand cream, and I’m good to go.
Dolce & Gabbana Amore Leather Flap Shoulder Bag
The sought-after white leather Amore Leather Flap Shoulder Bag is perfect for a memorable, fancy occasion like a wedding or fancy baby shower. It would also add an attractive, sophisticated touch to a dress or skirt ensemble. The gold hardware, chain strap and details, and pearl accents add a touch of glamor without being showy. The pearl D&G monogram is so fetch, as Gretchen Weiners says. If you haven’t watched Mean Girls, that’s probably a good thing.
The Amore Flap Leather Strap Shoulder Bag from Dolce & Gabbana is in Very Good Condition. There is a small mark on the flap side wax edge and discoloration and scuffs on the rear, along with minor wear on the interior and scratches on the hardware. The estimated retail price of this purse is $1,995 marked down significantly and offered for $1,360.
Chanel Front Pocket Crumbled Calfskin Waist Bag
This Front Pocket Crumbled Calfskin Waist Bag features fun, flirty peach pink leather that will definitely get compliments from your fashion-savvy friends. The classic Chanel CC monogram, zipper, and gold hardware really elevate the piece. Look seriously stylish at a festival, while walking the dog, or doing errands, and you’ll get some admiring looks for sure.
The Front Pocket Crumbled Calfskin Waist Bag speaks for itself with its effortless style. This stunning bag is in Great Condition, available at Rebag NYC. While you’re at it, you may want to check out Rebag SOHO. This premium Chanel purse costs $2,810, marked down from the original $3,590 price. Get it while it’s hot!
Rebag Reviews: What Do Customers Think?
According to ResellerRatings, my Rebag purses review uncovered negative customer experiences. Buyers were especially unhappy with the customer service experience. One customer sent a purse back to Rebag within the first couple of months. Rebag said there was additional wear and tear and they could not take it back, but the customer had not used the bag since purchase. Another dissatisfied customer was never granted their refund after a purchased bag was cancelled. The team never responded to their emails.
Some customers complained of the customer service experience on the Better Business Bureau. There were challenges in correspondence and extended wait times to receive bags. One customer received a Rebag purse with scratches which was reported to be in prime condition. There were challenges around resale prices and customers feeling that they were not being offered a fair rate.
In our Rebag purses review, many customers loved their bags and felt they matched the online descriptions. As an added bonus, they thought the packaging was great. For many customers, their Rebag purses were their absolute favorites and these happy buyers thought the customer service was terrific. Many Rebag customers said that their bags exceeded their expectations.
Are Rebag Purses Worth It?
We think Rebag offers affordable, beautiful options that are described in detail on the site. When purchasing, we think you should be wary that some customers had challenges with the customer service experience—does Rebag sell authentic bags? For sure, and the majority of customers were satisfied. We say go for it!
Rebag Promotions & Discounts
We looked into promotions & discounts and were delighted to find that if you sign up, you are eligible to receive $200 off of your first Rebag purchase. We encourage you to go back to the website and keep your eye out for a Rebag promo code or a Rebag discount code.
Where to Buy Rebag Purses
We investigated where to buy these luxury pieces in our Rebag purses review and created a list for easy access:
- Rebag.com
- Ebay
- Etsy
- Amazon.com
FAQ
Rebag Handbag Designers
Rebag boasts a seriously exclusive designer list that includes: Alaia, Alexander McQueen, Alexander Wang, Balenciaga, Bottega Veneta, Burberry, Bvlgari, Celine, Chanel, Chloe, Christian Dior, Christian Louboutin, Delvauz, Dolce & Gabbana, Fendi, Givenchy, Goyard, Gucci, Hermes, Jimmy Choo, Judith Leiber, Lanvin, Loewe, Louis Vuitton, M2Malletier, Mansur Gavriel, Mark Cross, Miu Miu, Mulberry, Nancy Gonzalez, 3.1 Phillip Lim, Prada, Proenza Schouler, Ralph Lauren Collection, Saint Laurent, Salvatore Ferragamo, Stella McCartney, The Row, Thom Browne, Tod’s Tom Ford, Valentino and Versace. So. Many. Options.
Rebag Shipping Policy
Rebag ships internationally! All domestic packages are shipped with UPS and confirmation through signature is required. Rebag ships with USPS for purchases shipping to PO boxes and military addresses only. Domestic orders take 7-10 business days to arrive after the order date.
For all orders of or above $500, shipping is free and for orders below $500, shipping is $20. Expedited orders cost $50 and are only available in the US. These Rebag shipments will take 3-5 business days from the order date. All shipments can be tracked by customers.
Rebag Return Policy
Rebag accepts returns in the US, though they have some terms and conditions. To begin with, the customer must make a written request to contact@rebag.com within 7 business days of delivery. This must be supported by the tracking number.
After you receive the prepaid label, items must be shipped back to Rebag no later than 2 business days. Shipment fees will not be refunded. Once Rebag has received the return, you will get a refund to your original payment method within 10-15 business days. Rebag cannot accept international returns.
Contact Rebag
If you want to learn more beyond this Rebag purses review, you can write a request to the customer service team on Rebag.com by clicking chat at the bottom right of the screen from Monday to Friday 9 AM-7 PM. You can also call the team at their New York office: 1-844-373-7723.
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