About Kits
Kits aims to make buying quality eyewear as easy as possible.This online eyewear service offers low prices, a vast selection of frames, a helpful customer service team, and a speedy delivery system that makes those time-consuming drives to and from your optometrist a thing of the past.
This Kits glasses review has found that the brand has sold over 50 million lenses to date, numbers 61.7K followers on Instagram, and has been featured in Canada Newswire, Narcity, Seattle Weekly, Style Democracy, Daily Hive, and many other publications.
Our Kits glasses review will take an in-depth look at the brand as well as their bestselling products, customer reviews, promotions, and more to help you decide if this eyewear is the right fit for you.
Overview of Kits
Kits was born from a conversation between Joseph Thompson, Roger Hardy, and Sabrina Liak, who expressed their mutual regret that “the emotive potential of glasses is sadly overshadowed by the clinical, expensive, and inconvenient experience of acquiring them.”
Determined to remove the hassle from this process, this “dynamic trio of spectacled individuals” founded Kits in Vancouver in 2018 with a mission to “mak[e] it easier to access gorgeous, affordable eyewear” by “keeping prices low and shipping free.”
Kits offers an expansive online selection of eyeglasses, sunglasses, and contacts, so you can easily pick the pair that suits your personality. The brand guarantees that your order will be 100% accurate and free of defects, or it will replace and ship it for free.
Next up, this Kits Glasses review will provide an overview of the brand’s pros and cons.
Pros
- Over 70,000 frames and 3 million lenses in stock for immediate shipping
- Free prescription lenses with first pair of glasses
- Free prescription verification
- Tax-free contacts
- Full manufacturer’s warranty and replacement lens service
- 20% off on contacts orders over $99
- 40% off first contacts order with subscription
- 100% accuracy guarantee with free replacement pledge for incorrect orders
- Free 365-day returns
Cons
- Shipping not always as speedy as promised
The Kits company was created with a mandate to make change in the eyewear industry by focusing on convenience, variety, and hospitality. The brand wants customers to be able to think of glasses as “an extension of their presence” by removing the time-sucking aggravation from the process of procuring your eyewear.
This Kits glasses review will take a good, long look at the brand’s bestselling glasses and contacts. Ahead, you’ll find a vibrant variety of stylish frames and lenses designed to maximize eye function and health.
Kits Glasses Review
In the Kits glasses review below, you’ll find a range of modern, classic, and retro glasses styles to fit a variety of personalities and looks. Offered in neutral, metallic, and funky color combinations, these glasses complement your personal style while protecting your eyes.
Kits Oakley Plank 2.0 Review
Classically simple and sleek, the Oakley Plant 2.0 is perfect for men who want unfussy yet attractive glasses that are good for the office, the gym, or the bar. The thin earstems make for a secure and comfortable fit, and the lightweight frame means you’ll barely feel them on your face.
The Three-Point Fit ensures that the lenses stay in alignment, so you can go anywhere and do (almost) anything without worrying about smashing your specs. The iconic Oakley Plant 2.0 comes in smoky grey or rich black, and goes for $149.
Kits Oakley Socket 5.5 Review
With its top-rimmed lenses and swept angles inspired by sports eyewear, the Oakley Socket 5.5 gives you a barely-there but subtly edgy look. Whether you’re rocking a hoodie or a finely tailored three-piece, these dynamic lenses will sharpen your image and show that you’re ready to take on whatever comes.
Combining Oakley’s heritage of industrial design with forward-looking style, the Oakley Socket 5.5 is available in three shades and will run you $181.
Kits Ranger Review
Want that retro vibe with the advantages of modern design? With its double-bar bridge and thin but well-defined rims, the unisex Ranger frames give you a versatile old-school look that works for anything from nerd chic to downtown artiste to jet-pilot cool.
The adjustable nose pads allow you to customize your fit for maximum comfort, and the choice of four shades lets you adapt your glasses to your own personal style. The Ranger costs $69, or you could grab them gratis with the Kits free pair of glasses promotion.
Kits Jim Rickey 2 Review
Made in Italy, the Jim Rickey 2 sunglasses will protect your eyes while turning heads. The modern, rounded lenses are black-tinted to give off a bronze sheen when they catch the sun, and they’re topped by assertive rims that will make your presence known.
These dynamic unisex shades look great on oval or round faces, but if you love the attention-grabbing style, don’t worry if your own features tend toward heart-shaped or angular. Add flare to either a casual or a fancy outfit with these fashionable sunnies for $89.
Kits Contact Lenses Review
Kits carries contact lenses for all types of eyes. Below, we’ll take a look at the brand’s top-selling items in this category, from convenient daily lenses to those designed for astigmatism and others that correct spherical vision.
Kits 1-Day Acuvue Moist 90 Pack Review
Contact lenses give so much freedom, but keeping them free of dirt and bacteria can be a chore. Kits’ 1-Day Acuvue Moist 90 Pack daily lenses are an ideal solution for those who don’t want to worry about cleaning their contacts each day.
These lenses provide a high level of UV protection and come with a moisture-providing solution that keeps your eyes comfortable through the entire day. Get that fresh contact feeling every day without the hassle with the 1-Day Acuvue Moist 90 Pack for $60.
Kits Clarity 1 Day Toric 30 Pack Review
If you’re reading this Kits glass review right now, you already know how important it is to find the right lenses for our eyes. That challenge can be even more difficult for those with issues like astigmatism. Luckily, Clarity 1 Day Toric 30 Pack lenses are here to help.
Specially formulated for those with astigmatism, these contacts are made using Aqua Gen technology, which provides a more comfortable wear. Get a month’s supply of Clarity 1 Day Toric 30 Pack lenses for $44.
Kits Biofinity Toric Same as AquaClear Toric Review
Contacts are a dream, but for those with eye conditions, they can be a nightmare. The Biofinity Toric Same as AquaClear Toric lenses are specially made for those with astigmatism to help improve their daily life.
Toric lenses help to correct astigmatism issues that comes from a different curve of the cornea or eye lens. The Biofinity Toric Same as AquaClear Toric lenses come as a set of 6 per box and use AquaClear to deliver moisture and comfort to your eye. Take care of your eyes with these Kits AquaClear Toric lenses for $53 per box.
Kits Biofinity Same as AquaTech Plus Premium Review
A spherical aberration is an optical condition that can cause blurred vision. Biofinity Same as AquaTech Plus Premium lenses helps provide sharper, clearer, and brighter vision for people who face this issue, and are also ideal for customers recovering from cataract surgery.
Containing 48% water, these aspheric lenses are made from an ultra-breathable material that will keep your eyes moistened and comfortable even as it sharpens your sight. Biofinity Same as AquaTech Plus Premium lenses come 6 to a box for $39. Not the right fit? Try Kits Sofmed breathables XW instead.
Kits Reviews: What Do Customers Think?
This Kits glasses review checked out reviews from Trustpilot, Seattle Weekly, and Reddit to find out what customers think about the brand and its eyewear. Below, you’ll find customer opinions on Kits’ product quality, as well as the brand’s customer service and its ordering and delivery process.
On Trustpilot, Kits is rated an average of 4.6/5 stars based on 4,697 reviews. One happy customer spoke to the convenience and hands-on customer service that the brand promises.
“Brilliant stuff from KITS. Seamless experience; even had a handwritten inspection card in the case with the inspector writing in their name and ticking the appropriate boxes. Very human experience despite the online-ness of it all,” the customer commented.
A Kits review in Seattle Weekly highlighted some of the defining factors of Kits’ service. The review notes that the brand offers a “wide range [of frames] to choose from” and that “the entire process of selecting and finalizing one’s glasses is straightforward.”
Although there are no dedicated Reddit threads about the brand’s customer service, this Kits glasses review did some digging into user comments in a thread about the Kits free glasses promotion. Although the below isn’t the most gushing review, it still speaks to the quality of the products no matter the price.
Speaking of the Kits free eyeglasses they received, the customer wrote, “Mine seem good. I got metal frame ones (Scorpius), and they’re not crappy at all. I mean they’re probably on the cheaper side I’m assuming, but no issues so far!”
There are also thousands of other reviews stating that Kits followed through on all their brand promises.
Is Kits Eyewear Worth It?
As an online service provider, Kits really seems to have thought of everything, and the entire ordering process is indeed “seamless.” After completing your order the shipping is free, and if you don’t like your purchase you can return them for free within 30 days of purchase.
Kits also offers benefits like free prescription checks and a pair of free glasses for first-time customers. While there are some catches to these offers, overall you’re going to profit from one or the other of them at some point in the ordering process.
What really impresses is the brand’s dedication to customer support. They make it easy to get in contact with them, unlike some brands that are notoriously hard to get on the phone. That’s a sign of a very trustworthy company, which is why we believe that Kits’ eyewear is worth the buy.
Kits has more than proved that its customer service team is on it, and will rectify any issue quickly. Plus, it’s in the company’s guarantee that they will replace and reship incorrect items for free.
Kits Promotions & Discounts
Kits has the following promotions and discounts available on its website:
- Enter promo code MOIST20 at checkout for 20% off your contacts order of $99 and up
- Get your first pair of Kits free prescription glasses or Kits free sunglasses with promo code FREEKITS
- Subscribe to your contact lenses and get 40% off your first order
- Free shipping on orders of $99 and up
Where to Buy Kits Eyewear
Kits carries over 70,000 styles of eyewear from a wide range of brands. You can only get Kits deals and prices at kits.com.
FAQ
What is Kits’ Shipping Policy?
Kits currently offers shipping to Canada and the US. In-stock orders ship out the same day when possible, but if not, it typically takes 1-3 business days.
Processing times for glasses are usually 3-5 business days for non-prescription, and 5-10 business days for prescription. Note that specialty lenses can take longer.
Shipping options and prices for Canadian and US deliveries are as follows:
Canada
- Canada Post Priority (1-2 business days): $10 or free on orders of $99 and above
USA
- USPS (2-4 business days): $10 or free on orders of $99 and above
- FedEx (2 business days): $12 or $5 on orders of $99 and above
When your order ships, Kits will send you a shipping confirmation email with a tracking number so you can check your package’s status. There is a Kits Glasses insurance guarantee against loss in transit. If your delivery does not arrive on time, your shipping fee will be refunded.
What is Kits’ Return Policy?
The policies for returning Kits glasses and contacts are listed below:
- Glasses and frames come with a 30-day guarantee. Your frames can be returned for store credit, or exchanged if they are unused and in the original packaging. Frame returns must include all of the materials originally sent with your order.
- Contact lenses can be returned within 30 days of purchase if they are unopened, complete, and sealed, without writing or markings on them. Your return must be sent back in original, saleable condition, packaged in a box without damage.
- The 365 Prescription Change policy notes that if your contact lens prescription changes, Kits is happy to accept returns for store credit within 365 days of the date you received your order. Returns need to be in full, sealed, and original condition.
To start the return process, you will need to call or email Kits customer service. They will give you an RMA number and instructions on what to do next.
How to Contact Kits
If you need any other information that this Kits glasses review did not include, you can contact the brand’s customer service team in the following ways:
- Phone: 1-833-ITS-KITS
- Email: Service@kits.com
- Mail:
Kits 1120 Yew Ave.
Blaine, WA
98230
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