Reviews

Sock Fancy Review

About Sock Fancy

Sock Fancy Review

Sock Fancy was launched in 2011 by Stefan Lewinger and Futhum Tewolde. Sock Fancy is a monthly subscription service that sends randomly selected socks to your address. Sock Fancy is currently based in Cabbagetown, a neighborhood of Atlanta, Georgia. Operating out of a 5,000 sq. Ft. office space, Sock Fancy has shipped over 500,000 pairs of socks to over 85 countries around the world.

Sock Fancy makes a wide range of colorful socks for both men and women.

About Sock Fancy Products

Sock Fancy Review

Sock Fancy offers a wide range of colorful socks that range from bold to unusual. With fun colors, patterns and styles, Sock Fancy continues to set trends in the industry with remarkable success in a relatively short time.

Sock Fancy Design and Manufacturing

Sock Fancy Review

Sock Fancy designs their socks at their headquarters in Atlanta, Georgia. Using the latest in materials for superior comfort and durability, Sock Fancy products include70% cotton, 14% Polyester, 13% Nylon and 3% Spandex.

Sock Fancy socks incorporate finely stitched custom designs with incredible detailing in every pair manufactured. Woven, instead of screen printed, Sock Fancy can incorporate six-different thread colors to produce socks that are definitely one-of-a-kind. All socks produced by Sock Fancy are guaranteed never to fade or run.

All Sock Fancy socks are made in China. All orders are shipped from Atlanta Georgia.

Prices for Sock Fancy produces custom socks starting at $12.00/pair or 2-pair for $9.50 per pair a savings of 21% or crew socks. Subscriptions options range from 3 to 12 months starting at $11.00/month ranging up to $57.00/month for 6 pairs. Subscription service may be canceled at any time.

Sock Fancy also features custom socks for schools or organizations with a 100 pair minimum order.

Sock Fancy Shipping

Sock Fancy Review

Sock Fancy offers free shipping worldwide. Domestic orders arrive in 7-10 business days. International orders may take for 3-4 weeks for delivery. Domestic orders are shipped via the United State Postal Service. Door to door tracking is available for all domestic orders.

Sock Fancy Return Policy

No return policies available at this time

Sock Fancy Reviews

Sock Fancy Review

Sock Fancy is currently rated lower than expected at 6.4 out of 10. There appear to be some issues with “spamming” or reported blocking of negative reviews although there are negative reviews available on Sock Fancy website. Quality of the product does not appear to be a problem, but shipping and the lack of additional customer support after shipping may need some revamping or restructuring.

Sock Fancy Customer Service Information

Customer Service Information at Sock Fancy is reported to be the “Best Customer Service in the Game” as listed on Sock Fancy website. Offering a speedy turn-around time from order receipt to shipment, Sock Fancy prides itself in processing orders faster than all leading competitor’s

Sock Fancy Coupon Code

Sock Fancy Review

No coupon codes or discounts were noted on the Sock Fancy website other than discounts with savings on monthly orders

Why We Like Sock Fancy

Sock Fancy Review

We like Sock Fancy primarily for starting and growing a company from a table in the basement to shipping over 500,000 pair of socks to 84 countries. Starting with nothing and building a successful company is an achievement in itself. Quality and appearance of Sock Fancy products are excellent, using high-quality material that are known to be durable and extremely comfortable.

What We Think Could Improve

Sock Fancy Review 1

Overall, Sock Fancy’s website could use some rebuilding. The present site is confusing and takes time to navigate through looking for specific information, in this case, return policies which is often reviewed by consumers before ordering. Monthly subscription prices also appear to be a bit higher than similar competing sock companies and may need to be reduced to attract new consumers.

Final Thoughts

Sock Fancy is a very well- run company that has made remarkable gains in a relatively short time in business. With rapid growth, details sometimes get overlooked. What appears to be small at the moment will eventually grow in rapid proportions and has brought down much larger companies than Sock Fancy. Expansion is the key to any successful company but needs to be controlled.

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Ask a Question
Asked by Erin Valentine (4 years ago) Reply

I placed an order 5 days ago. and it was immediately confirmed on the order page. I have no order number, their phone number had to be tracked down and it is not a workable number. I have sent 2 mails with with no response to date. My credit card of course has been charged.

Answered by Katheryn Davis (4 years ago) Reply

I placed an order on April 15th for 78.00 for face masks. It is now July 16th and I still don’t have them. There is no way to contact them. When I found a number for them, their mailbox was full. I turned them in to the better business bureau and they can’t get a hold of them either.

Asked by GINA RUBEN (4 years ago) Reply

Exact same experience.

Asked by Terri Hazelwood (4 years ago) Reply

I’m having a similar experience shipping date shows arriving in my city however no delivery, yet. If this is a scam, shame on you! I ordered four masks, with the good faith promise of donation of additional four masks. Currently waiting on my order…but I did receive request for review of product, ironic.

Asked by Ed Jamison (4 years ago) Reply

I never received my order.

UPS handed off the package to USPS for delivery. I filed a claim with USPS. USPS delivered it to the wrong address, could not retrieve it, and
told me to contact the vendor for re-delivery.

I would think they could re-deliver my order and file a claim for a refund with UPS for non-delivery.

I emailed the company and they have been non-responsive to my requests for assistance.

Terrible customer service. Buyer beware.

Asked by Phyllis Spatz (4 years ago) Reply

I placed an order for 5 masks early this morning. Completed all required info and ended with PayPal. Think I may still be in system. Did not get email confirmation. Will check with PayPal
To see if order went through.

Asked by Louise (4 years ago) Reply

I have had success with two mask orders but the last order was shipped incomplete. I used the contact form on the website to report the issue. I got a response a little more than a day later but it was not a good response. They challenged my concern asking me to take pictures of the masks I had received. If it had been two or three masks, I probably would have done it just to get on with things. But I bought 22 masks to give as gifts in one order, received 21, and wrapped them all the night I received them. So I told them that was not going to be possible. I still haven’t heard back, left two voicemails. I feel ripped off, but not as bad as some of the others here.

Incomplete Order
Asked by Andre Jackson (4 years ago) Reply

I received my order, but it was INCOMPLETE. I order the V-Day Pack, but only received the socks. There were NO MASKS included in my shipment.

I have made three attempts to get this situation remedied, but all I have received is empty promises.

Can someone please assist me.

Thank you.

Worst customer service
Asked by Em En (3 years ago) Reply

Honestly, I love the masks. This review is for the company overall. I placed an order for 8 masks as we needed them for traveling overseas to pick up our adopted children. 2 of the masks were missing. I contacted customer service via email, but didn’t get a response. I waited a few days and used the “live chat” which is not live at all. Immediately there is pop asking you to leave an email address just in case you leave. We needed the masks for travel so I waited 30-40ish minutes. Finally, someone asked how they could help. I explained the situation and said we were leaving in a few days. I was told it would be 1-2 days for processing and 3-5 for shipping. Ok, at pretty much any other point in our lives, that would have been fine. However, this was an extenuating circumstance, we ordered the masks with plenty of time and Sock Fancy did not completely fulfill our order. I asked wondered if they could expedite the shipment. I was told they do not have expedited shipping. I asked if they could some how make it right and I was told they would pass my request on to a supervisor. I never heard anything. I’m still waiting. In the meantime, Sock Fancy asked me to submit a review. I did. It was never posted, which is all the more frustrating. You cannot pick and choose the reviews you post (well, you can, but it isn’t honest). I know there are so many other things to care and complain about in the world, but given our situation and the health and safety of our future children, this was extremely frustrating that the company did not do a single thing to correct or even acknowledge that they messed up.

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