Reviews

Byte Aligners Review

About Byte

Byte Aligners Review 1

Byte offers eligible customers orthodontist-directed treatment using invisible aligners through remote monitoring that’s done from home. The company is a member of the Better Business Bureau with thousands of 5-star Byte Aligner reviews, and a proud member of the American Teledentistry Association

Byte is featured in numerous media, including Business Wire, TechCrunch, Forbes, Bloomberg, Yahoo! News, NBC Los Angeles, People, the Seattle Seahawks, and the New York Post

This past spring, actor Kerry Washington joined Byte as a Creative Advisor and Investor. Byte sure is popular, but do they live up to the hype?

This Byte aligners review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, to help you decide if Byte teeth products are worth the buy.

Overview of Byte

Byte Aligners Review

Byte uses a unique teledentistry platform to make it easier, faster, and more affordable for people to get the orthodontic work and better smile they’ve been wanting. 

The company, created in 2017 and launched in 2019, is based in Los Angeles. Byte works with over 200 licensed doctors, orthodontists, and dentists across the US who prescribe and oversee every treatment plan with Byte clear aligners.

Byte treats people aged 12 and up who have all of their adult teeth along with a Byte orthodontist’s approval to safely receive teledentistry. Using invisible, plastic, custom-fit aligner devices, Byte is designed to align teeth in a minor to moderate way. 

This includes spacing, crowding, and rotation corrections. Gradually over time, your teeth shift to become straighter and improve your smile. The next portion of this Byte aligners review will look at how Byte works:

  1. Byte home impressions are shipped to you and will indicate whether you’re a good candidate for Byte. The process takes about 15 minutes and there are easy-to-follow instructions, including how to return the impressions with free shipping.
  2. Once received, your impressions are used by Byte orthodontists to create your personalized treatment plan. This includes using several photos for their “Smile Science” to observe your face proportions, features, and symmetry to design the best smile for you.
  3. Using remote monitoring throughout treatment, your doctor tracks your progress with Byte.
Byte Aligners Review

Now that you know what Byte is about, this Byte aligners review will delve into the pros and cons of what they have to offer.

Pros

  • A variety of clear aligners to choose from 
  • A straightforward, easy treatment process
  • Doctor directed care offered
  • No in-office visits necessary 
  • Free HyperByte dental movement acceleration device included
  • Shorter treatment time than traditional orthodontics
  • Lifetime guarantee

Cons

  • Customers cannot engage with orthodontists and be treated in person
  • Higher prices compared to similar aligner treatments
  • Complicated insurance reimbursement process

A Byte teeth straightening kit, or an impression kit, gets you started along with two types of aligners for your teeth. You can choose whether to use them day or night; pending your orthodontist’s approval, you wear the aligners in the way most comfortable for you.

Next up, this Byte aligners review showcases these products, along with the signature Byte dental movement acceleration device, whitening kit, all-in-one foam cleanser, whitener, and breath freshener.

This Byte aligners review will now dive into the top-selling aligners and the plans offered with them.

Byte All-Day Aligners Review

Byte All-Day Aligners are custom invisible aligners that gradually and safely move your teeth to where they should be. You wear each aligner for one week, then move on to the next set for the duration of your program. To improve comfort and speed up results, you also wear HyperByte for 5 minutes each day (HyperByte is included for free, see details below).

Byte All-Day Aligners help you straighten teeth at home. These are to be worn for at least 22 hours each day and only removed when eating or drinking. The highly transparent aligners are made from BPA-free, medical-grade, tear-resistant polymer film. They’re also smoother and 88% more stain-resistant than others, which has been scientifically proven. 

When the instructions for use are followed correctly, it takes just 3-4 months to see results, which happens to be the fastest turnaround time in the industry! Byte All Day Aligners will cost you $83/month for 29 months ($2,407 total), with a $349 deposit.

Byte All-Night Aligners Review

If the thought of wearing your aligners during the day leaves you cringing (fair!), check out Byte All-Night Aligners

These work while you sleep to straighten your teeth. The night version of Byte aligners are made with a thicker medical-grade polymer, BPA-free, grind-resistant material—so if you grind your chompers at night, you’re killing two birds with one stone.

The aligners require a minimum continuous 10 hours of wear along with HyperByte for 10 minutes a day. Once you have doctor approval, you’ll see results and feel less discomfort in about 5-6 months. Byte All-Night Aligners will cost you $99/month for 29 months, with a $449 deposit.

Byte Impression Kit Review

The Byte Impression Kit includes trays, molding putty, putty gloves, and a smile stretcher. You use this kit by following the instructions to send back your teeth impressions (at no shipping cost). Then, Byte orthodontists examine the molds to create a treatment plan for you, which includes an interactive 3D model. Cool!

Your custom aligners and treatment plan gets delivered to you after that. The Byte Impression Kit is on sale for $30 (originally $95).

Byte HyperByte Review

HyperByte is Byte’s safe and proven dental movement acceleration device. Using micropulse from vibration-based therapy (High-Frequency Vibrations), commonly used by orthodontists, HyperByte is included for free with each treatment plan. 

HyperByte gets through the roots of your teeth to the bone around them and positions your aligners to move your teeth and increase cellular activity. This process increases comfort, helps better position aligners around your teeth, speeds up teeth movement, and reduces treatment times (by about half!).

The HyperByte device is to be used with your aligners, once a day for 5-10 minutes. HyperByte is included and only available while participating in Byte’s treatment but, should you ever need a replacement, you can buy it for $699.

Byte Snow At-Home Whitening Kit Review

Byte offers a professional-grade whitening kit, the Snow At-Home Teeth Whitening All-In-One Kit, which safely removes stains using cold light technology that won’t erode enamel. By spending 10 minutes a day, your teeth will be whiter in as little as 3 days

Results are guaranteed and Byte offers a 5-year warranty. Bonus for anyone with dietary restrictions or ethical considerations: the gel is: 

  • Vegan
  • Soy-free
  • Gluten-free
  • Lactose-free

The Snow At-Home Whitening Kit includes a mouthpiece with patent-pending LED accelerating technology, 3 whitening wands for the serum, an extra-strength whitening serum wand (with double the power), and teeth whitening progress tracker.

You can get your hands on the Snow At-Home Whitening Kit for $149, marked down from $199. Read our full review on Snow Teeth Whitening here.

Byte BrightByte Review

Included in the treatment plan is BrightByte, a 3-in-1 foam cleanser, whitener, and breath freshener (plus bacteria destroyer!). With this system, you don’t need to soak or rinse your aligners and your teeth get whitened without sensitivity.

The process is simple: brush your teeth and, once clean, pump BrightByte foam once into your aligner or retainer trays, and spread it evenly throughout your mouth. This 3-in-1 teeth cleaner can be yours for $30.

This Byte aligners review continues below with a look at real customer reviews for Byte products and treatment.

Does Byte Take Insurance?

Byte Aligners Review

You may be wondering, how much is Byte with insurance? Byte doesn’t take payment directly from insurance companies, but it’s possible to be reimbursed for Byte aligners directly by your insurance company if you get orthodontic benefits with your dental coverage. If needed, Byte can provide the required forms to file a claim.

How Long Do You Wear Byte? 

Byte Aligners Review

Byte treatment plans vary in duration depending on the person, but the process typically takes 2-4 months. Because of HyperByte, this is much faster than the competition.

Who Is Byte For? 

Byte Aligners Review

Byte is made for those that are in need of minor alignment for their teeth. Since this brand relies solely on home kits and processes, the Impressions Kit will be the only way to know for certain that Byte is for you and can fix the oral issues. 

If Byte determines that their products are not for you, then they will provide you with a full refund

Comparison: Byte vs. Invisalign 

Byte Aligners Review

Though Byte has a lot of great options when it comes to aligners, there are a few other brands out there that are trying to compete with its success. One of these brands is Invisalign. 

Founded in 1997, Invisalign makes a variety of aligners and retainers with advanced technologies and they treat the following issues: 

  • Crowded Teeth 
  • Overbite/Underbite
  • Crossbite
  • Gap Teeth 
  • Open Bite
  • Children’s and baby teeth 
  • Crooked teeth 

By conducting a variety of tests and putting many plan options on the table, Invisalign’s products have brought straighter, better teeth for many. But, when it comes to the perfect teeth, does Byte or Invisalign take the #1 spot? 

First off, both Byte and Invisalign are made with medical-grade materials. But, Byte uses BPA-free, tear-free polymer film whereas Invisalign is made with plastic. So, Byte has Invisalign beat when it comes to comfort level and health. 

Next, how these aligners are made. Byte uses their at-home Impressions Kit to take a mold of your teeth, determine if you need aligners, and then make you your own custom set. 

Invisalign asks you for an in-person consultation to scan your teeth with iTero Element technology that creates a 3D scan of your teeth. From there, the brand curates a plan to align your teeth and treat any concerns. So, when it comes to accuracy, Invisalign may have the upper hand. 

Finally, we come to the price. Byte costs an average of $83/month for day aligners, $99/month for nightly ones, HyperByte for $699 as a one-time purchase, or their initial Impressions Kit for $30. For Invisalign, customers pay an average of $3000-$7000, with the option to have your HSA or FSA insurance cover up to $3000 of the cost. 

So, when it comes to what is offered, the product details, and the price point, we still side with Byte. Friendly to those on a budget and need effective adjustments can definitely rely on this brand to get straighter teeth. But, if you are in the market for something slightly more accurate and technology-forward and can afford the steep price tag, we still recommend Invisalign.

Byte Aligner Reviews: What Do Customers Think?

Byte Aligners Review

On to the biggest question in this Byte Aligners review: does Byte really work? Byte aligners reviews indicate that the treatment is highly rated by customers. 

Consumer Affairs shows a 5/5 star rating based on 1,887 reviews from the past year, Best Company gives Byte 4.8/5 stars based on 2,788 reviews, and 321 BBB reviews give Byte a 4.47/5 stars. Very impressive!

Most people liked the simple and easy process, short treatment time, the Byte All-Night option, and that HyperByte is included for free. 

Trustpilot also had a lot of good things to say about the brand, with over 2,240 reviews and a 4.8/5 star average. Many of these reviewers also loved the effectiveness of the aligners to straighten their teeth quickly and painlessly. As one reviewer stated: 

“I am about halfway through with byte and I am so happy that I choose them. You can see my teeth getting straighter every time I put a new liner in. The cost is affordable and the customer service has been amazing! I definitely recommend!”

However, Byte’s somewhat higher prices compared to alternatives was a noted downside on this site. Plus, many reviewers commented on some poor customer service and no alignment after wearing Byte. 

One of the reviewers was able to sum up many of the concerns customers have: “I paid over 2k for absolutely no results. I purposely chose Byte because of their “Byte for Life Guarantee.” They were so friendly and easy to work with at first. Then, they completely stopped communicating with me once I received my impressions.” 

One Byte Aligners reviewer indicated that they had not been reimbursed by insurance due to a systematic issue between the insurer and orthodontist. So, if you’re using health insurance, it’s prudent to confirm your coverage specifically for Byte before purchasing.

Are Byte Aligners Worth It?

Byte Aligners Review

This Byte aligners review will provide our impression of Byte and whether or not its products and treatment plan are worthwhile. Based on the research we conducted, choosing Byte is a good move, provided you’re willing to pay more for faster results.

The simple and easy process, short treatment time, payment and payment plan options, and elements like HyperByte and Byte All-Night make Byte stand out from the competition and appear to be worth it. 

Keep in mind that even the most reputable brands will have some negative reviews. If issues do come up, Byte has Aligner and Byte-for-Life guarantees (for more details, check the FAQ section of this Byte aligners review).

Byte Promotions & Discounts 

Byte Aligners Review

Byte is offering our readers a very exclusive offer which they were kind enough to share. The Impression Kit is normally $95, however, today you can get 70% off and try them for only $30. So if you’re considering trying Byte, now would be the best time to do so.

Byte is also offering free shipping and guarantees your smile for life (more on that in this Byte aligners review, below).

Where to Order Byte Aligners

Byte Aligners Review

You can buy Byte products directly from them by visiting ByteMe.com and navigating to the Shop page. 

FAQ

How long do you wear Byte? 

Byte ships to all states within the US and at no charge to you. It takes about 4 weeks from when you purchase your impression kit (assuming you return it right away) to receive your aligners and begin treatment. Conveniently, you can opt in to receive SMS messages with shipping updates.

How long does Byte take to ship?

Byte ships to all states within the US and at no charge to you. It takes about 4 weeks from when you purchase your impression kit (assuming you return it right away) to receive your aligners and begin treatment. Conveniently, you can opt in to receive SMS messages with shipping updates.

How do I cancel Byte?

When you buy an impression kit, Byte’s dentists and orthodontists create an ideal treatment plan. If they determine you’re not a good fit to get great results from Byte, they’ll inform you and issue a refund for your impression kit.

Byte offers their Aligner Guarantee, which uses their “Smile Science” to straighten your teeth and complement your facial features. To achieve this, Byte needs you to follow certain guidelines:

  1. Wear your aligners every single day for at least 20 hours a day, except when you are eating or drinking anything besides water.
  2. If you are using HyperByte, this needs to happen for 5-10 minutes a day, every day.
  3. At the indicated check-in times, upload separate photos to your account (taken when you’re not wearing your aligners) of both your upper and lower teeth.

After following these guidelines if you’re unhappy at the end of your plan, contact Byte within 15 days of your original prescribed treatment end date. Their team will re-evaluate your results and you could be eligible for additional aligners.

Byte also created the Byte-for-Life Guarantee. This means they will always guarantee your smile and offer additional lifetime treatment, at no extra charge, if your teeth ever move out of alignment. Including any unwanted movement away from your smile after treatment.

This can show your treatment plan and Byte retainers use were carried out as instructed. If your teeth happen to become misaligned, you will receive additional impression kits and treatment plans, with aligners. You should note that teeth covered in this guarantee are:

  • Those originally involved in your Byte treatment plan,
  • Not any that have been affected or changed by physical outside circumstances, trauma, or other health reasons, and
  • Not missing, or affected by other dental or orthodontic treatment outside of Byte.

What is the Byte Return Policy?

Byte does not take returns and they will only exchange damaged products you might receive, so be aware that exchanges are not accepted for any other reason. If your product is received damaged, just email support@byteme.com to get the process started.

How to Contact Byte

You can reach Byte customer service team anytime at byteme.com/pages/contact. Get answers to your questions or concerns through a few ways:

  • Text 310-272-5019
  • Call 1-866-742-6573
  • Facebook message to messenger.com/t/byteofficial 
  • Email support@byteme.com

If you’re not set on Byte, check out invisible aligners by Candid Teeth and Smile Direct Club.

On the hunt for better oral care? Learn about the Burst Ultrasonic Toothbrush and minimize your carbon footprint with sustainable Bite Toothpaste Bits.

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Ask a Question
Asked by Ramon Luis Olmos (4 years ago) Reply

I am getting my Invisible Nighttime Aligners all by mail – with BytePay payment plan $99/mo. I am looking forward to a better smile in just about 16 weeks! ?

Great Service But A Hassle To Reach Them Once You've Purchased
Asked by Nikole (4 years ago) Reply

I ordered the Byte day aligners. The entire process – from the impressions to receiving my aligners – was completely smooth. One thing I did find kind of strange is that the entire interaction with my Byte rep took place via text. There was a slight miscommunication surrounding payment in which they didn’t split the payment amount up the way I had requested (I wanted to put the price of the aligners on FSA and the Byte protection plan on a Care Credit card) and it’s been a nightmare trying to reach them about it to have it resolved. It was almost like as soon as I purchased the aligners they got their money so wanted nothing to do with me, and were extremely hard to reach after that. My rep told me she would let the manager know about the situation and he would contact me. He never did. Every time I called and asked to speak with the manager, they’d put me on hold then tell me someone would be in touch with me, and they’d give me this vague answer over text. I finally was able to reach him, where he offered me a refund in exchange for my trouble (which was great) but it’s been nearly 3 weeks and I haven’t received my refund. They keep claiming there’s a delay with the finance team but aren’t able to give me any type of approximation as to when I can expect to receive that money back.

I’m not one to normally write reviews, especially ones like this, but this experience really rubbed me the wrong way. Perhaps it’s the fact that the whole exchange needed to be over text and the absence of human interaction, but their lack of response is unacceptable for a reputable company. Again, the signing up, ordering and receiving product process was great and they were very accommodating in the beginning, but beware of customer service after your purchase, should you have any issues.

Hopefully I receive my refund soon. But, until then, I’ll keep calling and checking on the status. SMH.

Clenching
Asked by Sonja (4 years ago) Reply

Do you have similar retainers for people who clench? I clench day and night and get severe headaches.
My dentist and Dr told me I should get a mouth guard an I have tried many over the counter.
My dentist said she could do an impression and have them made for me (like Invisalign) but they are way too expensive. My teeth are aligned perfectly, so I don’t need cosmetic help. Just clenching help.

Answered by pheonix (3 years ago) Reply

i got a remi night gaurd from amazon and its fantastic for that. they probably arent something you could wear all day but at night they’re fantastic and it was 80 bucks all in

Discounts
Asked by Tony (4 years ago) Reply

Worth noting that they do offer a discount for students. Check their website. I found it after I bought my impression kit and it’s $100 off your aligners. I started the process a month ago and am still waiting on my aligners now.

Not happy
Asked by Sarah (4 years ago) Reply

Be careful with this company i got to my 3rd set and my teeth are not fixed and my jaw is clicking all time now. Went to a orthodontist and was told not to continue they messed up my teeth now i need to get upper brases to fix.

Bad Customer Service
Asked by Erica (4 years ago) Reply

I paid in full when I first ordered my aligners, but didn’t realize they had a military discount. I emailed and asked for the partial refund and the woman said she’d ask her manager. Days later, she said that is she was unable to give a refund. So I sent a text to the “Byte helper” via text and asked her. She said that she’s unable to give a refund, but she can give me a teeth whitener. I asked for a refund again, then she said that I will be refunded.

Also not a fan of the Byte texter trying to convince me to purchase the night time aligners without telling me about the price difference.

follow up care non existent
Asked by bytecustomer (4 years ago) Reply

I am on Week 10 of a 14 week treatment plan. Absolutely Byte aligners are straightening my teeth.

However, I am VERY uneasy about my follow up care- they have never contacted me regarding how I am doing/ progressing. I have some irritation in my gums and I have had the same aligner on my top for weeks (it did not need as long as the bottom so you just keep the last aligner in until both top and bottom are complete) and it is really loose. No idea if this is normal and regardless, Byte should be asking how progress is.
I also am uneasy at the “orthodontist care” which they claim to provide. If orthos were involved I would believe they would want to look at my progress at some point in 10 weeks.

Defective aligners
Asked by Debra (3 years ago) Reply

The aligners for the upper teeth is defective. I have emailed them and called the customer service but they do not respond. After receiving my money, they do not help you at all. I filed a complaint with the better business bureau and I’m disputing the payment with my credit card company

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